Refund Policy

Eligibility for Returns

• You may request a return or exchange within a specified timeframe (typically 7 to 14 days) from the date of delivery.

• To be eligible for a return, clothing items must be unworn, unwashed, free of any stains or odors, and have all original product tags and packaging intact.

• Clearance, discounted, or final sale items are not eligible for return or exchange.

Return Process

• To initiate a return, please contact our customer support team through noranclothingprivatelimited.com with your order number and reason for return.

• Once your return request is approved, you will be provided with instructions on how and where to send your package within India. Customers are typically responsible for return shipping costs unless the item arrived damaged or defective.

Inspection and Refunds

• Once we receive and inspect your returned garment, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment or bank account within a specified number of business days.

Damaged or Defective Items

• If you receive an item that is defective, damaged, or incorrect, please notify us immediately upon delivery with photographic evidence so we can arrange a replacement or refund at no extra cost.

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Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.